Are You Neglecting Your Cost of Quality?

Cost of Quality in theory has been around since the 1950’s, but I find that many of my clients do not track or have a complete understanding of this concept.  COQ is often misunderstood.  It is not just the price of creating a quality product or service.  It is the...

Beware of Complacency in Strong Economic Times

Unless your leadership has a disciplined program of continuous improvement in place with timely monitoring of the key performance indicators (KPI’s) and a process of corrective action when the company veers off track you will not maximize the improved profitability of...

6 Essential Management Tips During the Looming Trade War

Currently a potential trade war face-off continues with the U.S. and China.  So far both nations have imposed tariffs of $34 billion worth of goods against each other.  Trade talks are set to resume, but with this spiraling dispute at stake is $16 billion worth of...

Protecting Profitability in Uncertain Times

We are very possibly entering a time period that there are going to be dual pressures on profitability. First of all almost all companies are going to feel the impact of growing inflation due to the general strength of the economy, both from a labor perspective and...

Managing Labor with a Record Low Unemployment Rate

For many of my clients, 2018 brings good news for employees, but most employers are facing tougher times filling positions as the job market continues to tighten its grip. For the month of May, the economy added 180,000 jobs and pushed the unemployment rate to an 18...