Author | Zubair Adil
Introduction
In today’s competitive hospitality industry, success hinges on operational efficiency, real-time insights, and guest centric service. For global operators, multi-property managers, an integrated tech stack is a strategic advantage. When paired together, StayNTouch, ProfitSword, and Sage Intacct offer a robust, automated, scalable solution that drives financial clarity and supports growth.
1. Why a Unified Hospitality Stack Matters
A disjointed PMS, BI tool, and accounting system can slow down reconciliation, delay decision making, and introduce costly manual duplication. A modern stack eliminates these issues by automating data flow, reducing errors, and enabling property level to corporate level reporting across multiple currencies or entities.
2. StayNTouch: Cloud Native PMS That Connects Seamlessly
- Open API and Integration Hub: StayNTouch’s Integration Hub supports over 1,100 direct and indirect integrations, allowing seamless real-time exchange of reservation, occupancy, and guest data
- Scalable across properties: Its cloud architecture and mobile-first design help groups and ownership firms deploy quickly across brands Stayntouch.
StayNTouch acts as the foundational data source—sending nightly occupancy, room revenue, and departmental breakdowns downstream into business intelligence and accounting platforms.
3. ProfitSword: Powerful BI & Budgeting for Hospitality
- Hospitality-specific insights: ProfitSword aggregates daily data (occupancy, ADR, departmental profit) to provide tactical analytics, forecasting, and budgeting tailored to hotels and resorts.
- Best-in-class combined with Sage Intacct: Benchmark Global Hospitality and Hospitality America have both realized major efficiency and insight benefits by pairing ProfitSword with Sage Intacct.
ProfitSword serves as a crucial bridge—turning raw PMS data into property-level dashboards, actionable KPIs, and automated budgets.
4. Sage Intacct: Scalable, Cloud Accounting Built for Hospitality
- Purpose-built for multi-entity, multi-property operations: Sage Intacct automates daily income journal entries, intercompany consolidation, currency conversions, and supports complex ownership structures.
- Hospitality-friendly reporting: Real-time dashboards track RevPAR, ADR, departmental P&L, and non-financial KPIs, with drill-down to transaction level and alignment to USALI standards.
- Operational automation: AP/AR, purchasing, fixed assets, and approvals are streamlined—Benchmark Hospitality freed up ~20 FTEs formerly tied to manual AP processes . (Read More)
As the financial backbone, Sage Intacct consolidates corporate and property accounting with audit-ready structure and visibility at scale.
5. Workflow: How the Integration Powers Performance
| Step | System | Flow | Benefit |
| 1 | StayNTouch (PMS) | Sends daily occupancy, revenue, guest data | Real-time operational inputs |
| 2 | ProfitSword (BI) | Aggregates and analyzes property KPIs | Dashboards, forecasting, budget variance |
| 3 | Sage Intacct (GL) | Receives summarized and detailed entries | Automated accounting, multi-entity consolidation |
| 4 | Reporting & Action | Property/Corporate dashboards and drill-down workflows | Fast decisions, accurate budgeting, cost control |
The integrated stack enables hotels and management companies to run faster, close books quicker, and make data-driven decisions with reduced manual effort.
6. Best Practices for a Seamless Integration
- Begin with data mapping
Define property-level metrics: revenue codes, departments (rooms, F&B, spa), currency, tax treatment. - Design governance and approval workflows
Leverage Sage Intacct’s electronic invoice approvals, departmental budgeting workflows, and audit trails. - Customize dashboards for roles
General managers, controllers, corporate finance leaders—and even owners—each get visibility tailored to their decision-making context. - Plan for scalability
Future proof for franchising, international currency handling, and expanding ownership structures—everything Intacct supports natively - Leverage trusted integrators
Teams experienced in hospitality implementations (like Acumen or Percipient) can tailor ProfitSword and Sage Intacct to your workflows and tech stack needs
7. Key Benefits Summary
- Strategic Insights: Real-time visibility into financials and operational metrics across all properties.
- Efficiency Gains: Dramatically reduced manual data entry, faster month-end close, fewer spreadsheets.
- Scalability: Easily onboard new properties/entities and manage consolidation across brands or regions.
- Accurate Budgeting & Forecasting: Hospitality-focused tools feed directly into corporate financial plans.
- Stronger Controls: Automated approval workflows, inter-company reconciliation, and audit-ready deployment.
Conclusion
When combined, StayNTouch, ProfitSword, and Sage Intacct form a powerful, cohesive hospitality accounting stack. From front desk to corporate finance, this technology ecosystem empowers data driven decisions, operational scalability, and financial transparency—ideal for property managers expanding to multiple properties in the US, and upscale boutique hotel owners alike.